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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alisa G

Alisa G

June 6, 2025

5  out of  5
rating by Alisa G
"They are friendly, helpful and efficient.Kristin helped me with my home and auto insurance."
We responded:
"Thank you, Alisa! I'm happy to hear that you found our team friendly, helpful, and efficient. Kristin is a valuable part of our office, and I'm glad she could assist you with your insurance needs. If there's anything else we can do for you, just let us know!"
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Jonathan Smeltser

June 3, 2025

5  out of  5
rating by Jonathan Smeltser
"After years of Google searching and using insurance policy comparison tools to find the cheapest rates possible, I was hesitant about simply going with an insurance agent based on referral alone. Davis McCord completely changed my perspective over the past 3 years. Could I find a better rate somewhere else? Honestly, I don’t know, and truly do not care. The peace of mind he provides is completely worth every extra dollar I'm potentially spending. Last winter, a winter weather advisory had just been issued. I hadn't been watching the weather, and was needing water spigot covers. Without any communication from me, Davis shows up at my house with water spigot covers! Crisis averted. This proactive care extends to everything he does. When we had our second child and needed to update our life insurance, what should have been a simple process hit multiple snags with underwriters. Davis stayed on it for MONTHS, handling all the back-and-forth so I only had to take simple next steps. What sets Davis apart: • Responds quickly • Explains complex policies in plain English • Reviews all possible discounts during policy conversations • Remembers birthdays and asks about the family • Acts as a trusted advisor, not a salesperson Recently had a payment issue due to closing a card I'd been using for policy payments. Between the automatic text alerts and emails from Davis's office, it was impossible to miss - which is exactly what you want for insurance payments. While fixing it myself, I noticed some confusing charges. One text to Davis and everything was cleared up within 10 minutes, including another payment that I had overlooked. Very happy I made the switch to Davis 3 years ago - and can't recommend him and the team highly enough!"
We responded:
"Thank you, Jonathan, for sharing your experience! I'm so happy to hear how Davis has made such a positive impact on your insurance journey over the past three years. His proactive approach and dedication to providing peace of mind truly set him apart. It's wonderful to know that his efforts to simplify complex processes and respond quickly have been valuable to you. If there's anything else we can assist with, please feel free to reach out. We're here to help!"
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Precious Tipton

May 21, 2025

5  out of  5
rating by Precious Tipton
"Very patient with me and had answe for all my questions,"
We responded:
"Thank you, Precious, for sharing your experience! I'm glad to hear that you felt supported and that all your questions were answered. If you have any more inquiries or need assistance in the future, please feel free to reach out. We're here to help!"
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Gary Tillstrom

May 15, 2025

5  out of  5
rating by Gary Tillstrom
"Davis is great to work with and stays on top of things. His office is a massive improvement over my last agent!"
We responded:
"Thank you, Gary, for sharing your feedback! We're pleased to know you had a positive experience with our office. Please contact us if you have any additional questions."
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Jennifer Carkeet

May 13, 2025

5  out of  5
rating by Jennifer Carkeet
"Davis McCord's office does a great job handling big and small issues. Their biggest concern is the safety of their customers, but then they quickly work to help file claims when needed. They respond to questions quickly with accurate information. Hard times are made easier with this State Farm office and staff."
We responded:
"Thank you, Jennifer, for your kind words! I'm glad to know that our office has been able to assist you effectively, whether it's handling big or small issues. Ensuring your safety and providing quick, accurate responses is always our priority. If you have any questions or need further assistance, please don't hesitate to reach out."
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Arielle

May 9, 2025

5  out of  5
rating by Arielle
"I’ve been a customer here for a few years now! They always help me when I needed it. I’m always getting recommendations to save money by getting more (car insurance and supplemental health insurance) Ang spending less. Once a homeowner, I’ll add home insurance to this!"
We responded:
"Arielle, I'm glad to hear that you've been satisfied with our service over the years! It's wonderful that our recommendations have been helpful in saving you money while expanding your coverage. Thank you for your continued trust in us! If you have any questions or need further assistance, feel free to reach out."
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Preston Brown

May 6, 2025

5  out of  5
rating by Preston Brown
"Very responsive and answers all my questions. Great to work with!"
We responded:
"Thank you for your review, Preston. We appreciate your business!"
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Elizabeth Brown

May 6, 2025

5  out of  5
rating by Elizabeth Brown
"We love working with Davis!"
We responded:
"Hey, Elizabeth! Thanks so much for your feedback. It means a lot to hear that, and I’ve really enjoyed working with you too. Looking forward to what’s next!"
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Maney Heckle

May 1, 2025

5  out of  5
rating by Maney Heckle
"Very responsive and helpful with our home and auto coverage. I found Erick very knowledgeable and prompt in answering our questions. We also saved a substantial amount of money."
We responded:
"Thank you, Maney, for sharing your experience! I'm glad to know that Erick was able to assist you with your coverage needs. It's wonderful to hear that you found his knowledge and responsiveness helpful, and that you saved a substantial amount of money. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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b mayben

April 17, 2025

5  out of  5
rating by b mayben
"Very knowledgeable, accurate and helpful."
We responded:
"Thank you, B, for your wonderful feedback! I'm glad to know that you found our service knowledgeable and helpful!"
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Patricia Lusk

April 17, 2025

5  out of  5
rating by Patricia Lusk
"Christin was so helpful and so patient with me. I had ran into some issues with trying to cancel my business insurance. I really didn’t understanding what’s going on but when I call her, she got right on it. She took her time and she was very interested in what was happening so that she can resolve the issue."
We responded:
"Thank you, Patricia, for sharing your experience! I'm glad to hear that Christin was able to assist you with patience and dedication. It's wonderful that she took the time to understand and resolve your concerns. If you have any more questions, please feel free to reach out to our office."
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Wendy Henderson

April 14, 2025

5  out of  5
rating by Wendy Henderson
"I was very satisfied with Christin's assistance in securing my reimbursement for the accident in December of 2024. Her prompt attention to detail and clear guidance made the stressful situation much easier to navigate. The advice she provided was incredibly helpful, and her support truly helped relieve the financial and emotional hardship I was facing. I am grateful for her professionalism and efficiency throughout the process."
We responded:
"Thank you, Wendy, for sharing your experience! I’m glad to hear that Christin was able to support you effectively during such a challenging time. Her dedication to providing clear guidance and support is truly valued. If you have any more questions or need anything, please feel free to reach out."
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Chinesa Thomas

April 14, 2025

5  out of  5
rating by Chinesa Thomas
"Erick was Very knowledgeable help me get great rates and insurance quotes very insightful and overall very professional. Thank you."
We responded:
"Hey, Chinesa! Thanks so much for sharing that Erick was able to help you find the right coverage and rates—he always brings a thoughtful and professional approach. We greatly appreciate your feedback."
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Tonni Chew

April 11, 2025

1  out of  5
rating by Tonni Chew
"I am Gravely concerned that this office does not answer the phone. I called last week left a message for a return call to no avail. I went by the office yesterday told agent was going to see a client. I was treated like I am not a client. I am beyond disappointed with the unwillingness of this office to assist. I need help with fence repair every excuse made notbto help and assist. They have had no problems taking my payments every month. Buyer beware Respectively submitted Tonni Chew"
We responded:
"Ms. Chew, as you discussed with our Agent this morning, your call was returned last week, and you were provided with a record of the call. Yesterday, our Agent had a scheduled appointment out of the office. We are more than happy to assist you with your claim. As we discussed this morning, the only information we would need is to confirm that the fence is on your property line. At that point, we are more than willing to assist throughout the claims process and make sure you are satisfied with the repairs. As always, we are happy to recommend any contractors and/or fencing companies that we have worked with in the past. - Davis McCord State Farm Agency"
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Ielvin Nelson

April 9, 2025

5  out of  5
rating by Ielvin Nelson
"Very professional and courtesy"
We responded:
"Thank you, Ielvin, for your kind words! I'm glad to know you found our service professional and courteous."
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Samoth (tennesseeG9999)

April 8, 2025

5  out of  5
rating by Samoth (tennesseeG9999)
"Great person to work with in home policy."
We responded:
"Thank you, Samoth! I'm happy to know you had a positive experience with your home policy. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Nadeen Ilayan

Nadeen Ilayan

March 28, 2025

5  out of  5
rating by Nadeen Ilayan
"State Farm has been the best insurance. Definitely opt into getting the drive safe and save because you will be saving a lot of money! The best part of state farm tho is the people and Christin has truly been the absolute best! She is so kind and patient and will explain any questions or issues you may have."
We responded:
"Thank you, Nadeen, for sharing your experience! I'm delighted to know that you're happy with our Drive Safe & Save program and the savings it offers. Christin is indeed a valuable part of our team, and I'm glad she could assist you with kindness and patience. If you have any more questions or need assistance in the future, feel free to reach out."
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Karen Cannon

March 25, 2025

3  out of  5
rating by Karen Cannon
"We are long term clients of Davis McCord's State Farm agency. They are always accessible , knowledgeable and help these "two senior" people with whatever help we need. As far as rating , I will give them a 5 on every aspect of their service."
We responded:
"Karen, thank you for your kind words and for being a valued part of our office in Germantown for so many years! We appreciate the opportunity to help and are grateful for your support."
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901TacLife

March 22, 2025

4  out of  5
rating by 901TacLife
"Christin is great she’s very helpful any time I call or text with an issue or questions. She responds back in a timely manner if I do catch her at a busy moment. Davis is also good with communication and helping."
We responded:
"Thank you for sharing your feedback! I'm glad to hear that Christin has been helpful and responsive whenever you reach out. It's also wonderful to know that Davis has been effective in communication and assistance. If you have any more questions or need further help, please feel free to contact our office anytime."
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Amanda Walker

March 17, 2025

5  out of  5
rating by Amanda Walker
"This office goes above and beyond what is required. I need an insurance last minute and it was five minutes before closing time and Kristen stayed late to help me get my Policy started. I would definitely recommend this office to anybody and everybody needing insurance."
We responded:
"Thank you, Amanda, for sharing your experience! I'm happy Kristen could assist you with your insurance needs, even at the last minute. Your recommendation means a lot to us. If you ever have more questions or need further assistance, don't hesitate to reach out!"
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Deborah Scott

March 11, 2025

5  out of  5
rating by Deborah Scott
"Excellent support and follow up on our needs. We’ve been State Farm customers for about 27 years and really appreciate having a local agent available for questions and personalized service."
We responded:
"Thank you, Deborah, for your wonderful feedback! I'm delighted to know that our support and personalized service have met your expectations over the years. It's fantastic to have you as part of our State Farm family for 27 years. If you have any questions or need assistance, feel free to reach out anytime. We're here to help!"
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FOREIGN FAMILY

February 27, 2025

5  out of  5
rating by FOREIGN FAMILY
"Great customer service.Very professional."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you found our customer service and professionalism to your satisfaction."
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B Ewing

February 27, 2025

5  out of  5
rating by B Ewing
"This office responds quickly and professionally. I've been with State Farm Ins for 40+ years and they have never failed to take care of me when I need them."
We responded:
"Thank you, B Ewing, for your wonderful feedback! I'm happy to know that our office has consistently met your needs over the years. Your loyalty to our Germantown office is truly appreciated. If you ever have any questions, please feel free to reach out. We're here to help!"
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Dominique Covington

February 26, 2025

5  out of  5
rating by Dominique Covington
"Best in town ! I’m so happy to have met Christin! She’s made having insurance so easy for my family and I."
We responded:
"Thank you, Dominique! I'm glad to know that Christin has made your insurance experience so easy and enjoyable. It's wonderful to have her on our team, and we're here to assist you and your family with any future needs. Feel free to reach out anytime!"
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Retavious Matthews

February 24, 2025

5  out of  5
rating by Retavious Matthews
"Fast, reliable & people driven services ! The best insurance agents I’ve encountered thus far. Highly recommended !"
We responded:
"Thank you, Retavious, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs!"