Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of b mayben

b mayben

April 17, 2025

5  out of  5
rating by b mayben
"Very knowledgeable, accurate and helpful."
We responded:
"Thank you, B, for your wonderful feedback! I'm glad to know that you found our service knowledgeable and helpful!"
Profile photo of Patricia Lusk

Patricia Lusk

April 17, 2025

5  out of  5
rating by Patricia Lusk
"Christin was so helpful and so patient with me. I had ran into some issues with trying to cancel my business insurance. I really didn’t understanding what’s going on but when I call her, she got right on it. She took her time and she was very interested in what was happening so that she can resolve the issue."
We responded:
"Thank you, Patricia, for sharing your experience! I'm glad to hear that Christin was able to assist you with patience and dedication. It's wonderful that she took the time to understand and resolve your concerns. If you have any more questions, please feel free to reach out to our office."
Profile photo of Wendy Henderson

Wendy Henderson

April 14, 2025

5  out of  5
rating by Wendy Henderson
"I was very satisfied with Christin's assistance in securing my reimbursement for the accident in December of 2024. Her prompt attention to detail and clear guidance made the stressful situation much easier to navigate. The advice she provided was incredibly helpful, and her support truly helped relieve the financial and emotional hardship I was facing. I am grateful for her professionalism and efficiency throughout the process."
We responded:
"Thank you, Wendy, for sharing your experience! I’m glad to hear that Christin was able to support you effectively during such a challenging time. Her dedication to providing clear guidance and support is truly valued. If you have any more questions or need anything, please feel free to reach out."
Profile photo of Chinesa Thomas

Chinesa Thomas

April 14, 2025

5  out of  5
rating by Chinesa Thomas
"Erick was Very knowledgeable help me get great rates and insurance quotes very insightful and overall very professional. Thank you."
We responded:
"Hey, Chinesa! Thanks so much for sharing that Erick was able to help you find the right coverage and rates—he always brings a thoughtful and professional approach. We greatly appreciate your feedback."
Profile photo of Tonni Chew

Tonni Chew

April 11, 2025

1  out of  5
rating by Tonni Chew
"I am Gravely concerned that this office does not answer the phone. I called last week left a message for a return call to no avail. I went by the office yesterday told agent was going to see a client. I was treated like I am not a client. I am beyond disappointed with the unwillingness of this office to assist. I need help with fence repair every excuse made notbto help and assist. They have had no problems taking my payments every month. Buyer beware Respectively submitted Tonni Chew"
We responded:
"Ms. Chew, as you discussed with our Agent this morning, your call was returned last week, and you were provided with a record of the call. Yesterday, our Agent had a scheduled appointment out of the office. We are more than happy to assist you with your claim. As we discussed this morning, the only information we would need is to confirm that the fence is on your property line. At that point, we are more than willing to assist throughout the claims process and make sure you are satisfied with the repairs. As always, we are happy to recommend any contractors and/or fencing companies that we have worked with in the past. - Davis McCord State Farm Agency"
Profile photo of Ielvin Nelson

Ielvin Nelson

April 9, 2025

5  out of  5
rating by Ielvin Nelson
"Very professional and courtesy"
We responded:
"Thank you, Ielvin, for your kind words! I'm glad to know you found our service professional and courteous."
Profile photo of Samoth (tennesseeG9999)

Samoth (tennesseeG9999)

April 8, 2025

5  out of  5
rating by Samoth (tennesseeG9999)
"Great person to work with in home policy."
We responded:
"Thank you, Samoth! I'm happy to know you had a positive experience with your home policy. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Nadeen Ilayan

Nadeen Ilayan

March 28, 2025

5  out of  5
rating by Nadeen Ilayan
"State Farm has been the best insurance. Definitely opt into getting the drive safe and save because you will be saving a lot of money! The best part of state farm tho is the people and Christin has truly been the absolute best! She is so kind and patient and will explain any questions or issues you may have."
We responded:
"Thank you, Nadeen, for sharing your experience! I'm delighted to know that you're happy with our Drive Safe & Save program and the savings it offers. Christin is indeed a valuable part of our team, and I'm glad she could assist you with kindness and patience. If you have any more questions or need assistance in the future, feel free to reach out."
Profile photo of Karen Cannon

Karen Cannon

March 25, 2025

3  out of  5
rating by Karen Cannon
"We are long term clients of Davis McCord's State Farm agency. They are always accessible , knowledgeable and help these "two senior" people with whatever help we need. As far as rating , I will give them a 5 on every aspect of their service."
We responded:
"Karen, thank you for your kind words and for being a valued part of our office in Germantown for so many years! We appreciate the opportunity to help and are grateful for your support."
Profile photo of 901TacLife

901TacLife

March 22, 2025

4  out of  5
rating by 901TacLife
"Christin is great she’s very helpful any time I call or text with an issue or questions. She responds back in a timely manner if I do catch her at a busy moment. Davis is also good with communication and helping."
We responded:
"Thank you for sharing your feedback! I'm glad to hear that Christin has been helpful and responsive whenever you reach out. It's also wonderful to know that Davis has been effective in communication and assistance. If you have any more questions or need further help, please feel free to contact our office anytime."
Profile photo of Amanda Walker

Amanda Walker

March 17, 2025

5  out of  5
rating by Amanda Walker
"This office goes above and beyond what is required. I need an insurance last minute and it was five minutes before closing time and Kristen stayed late to help me get my Policy started. I would definitely recommend this office to anybody and everybody needing insurance."
We responded:
"Thank you, Amanda, for sharing your experience! I'm happy Kristen could assist you with your insurance needs, even at the last minute. Your recommendation means a lot to us. If you ever have more questions or need further assistance, don't hesitate to reach out!"
Profile photo of Deborah Scott

Deborah Scott

March 11, 2025

5  out of  5
rating by Deborah Scott
"Excellent support and follow up on our needs. We’ve been State Farm customers for about 27 years and really appreciate having a local agent available for questions and personalized service."
We responded:
"Thank you, Deborah, for your wonderful feedback! I'm delighted to know that our support and personalized service have met your expectations over the years. It's fantastic to have you as part of our State Farm family for 27 years. If you have any questions or need assistance, feel free to reach out anytime. We're here to help!"
Profile photo of FOREIGN FAMILY

FOREIGN FAMILY

February 27, 2025

5  out of  5
rating by FOREIGN FAMILY
"Great customer service.Very professional."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you found our customer service and professionalism to your satisfaction."
Profile photo of B Ewing

B Ewing

February 27, 2025

5  out of  5
rating by B Ewing
"This office responds quickly and professionally. I've been with State Farm Ins for 40+ years and they have never failed to take care of me when I need them."
We responded:
"Thank you, B Ewing, for your wonderful feedback! I'm happy to know that our office has consistently met your needs over the years. Your loyalty to our Germantown office is truly appreciated. If you ever have any questions, please feel free to reach out. We're here to help!"
Profile photo of Dominique Covington

Dominique Covington

February 26, 2025

5  out of  5
rating by Dominique Covington
"Best in town ! I’m so happy to have met Christin! She’s made having insurance so easy for my family and I."
We responded:
"Thank you, Dominique! I'm glad to know that Christin has made your insurance experience so easy and enjoyable. It's wonderful to have her on our team, and we're here to assist you and your family with any future needs. Feel free to reach out anytime!"
Profile photo of Retavious Matthews

Retavious Matthews

February 24, 2025

5  out of  5
rating by Retavious Matthews
"Fast, reliable & people driven services ! The best insurance agents I’ve encountered thus far. Highly recommended !"
We responded:
"Thank you, Retavious, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs!"
Profile photo of John Skelton

John Skelton

February 23, 2025

5  out of  5
rating by John Skelton
"Great service from Davis and Christin! Clear communication on every detail with great follow up!"
We responded:
"Thank you, John, for your fantastic feedback! I'm glad to hear that our office provided you with clear communication and excellent follow-up. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Alex McWaters

Alex McWaters

February 20, 2025

5  out of  5
rating by Alex McWaters
"Davis is an amazing agent. He is always very responsive whenever I need something and always a pleasure to work with. At this point I cant imagine using another agent."
Profile photo of Josephine hinton

Josephine hinton

February 6, 2025

5  out of  5
rating by Josephine hinton
"Today I had the best!! Experience with customer care not to be confused with service only. How you care for a customer is very intimate. Helping the customer to feel understood and going to extra mile to be personable and relatable is an art of customer "care" along with accomplishing the goal! I asked her name and still for got but it's 3:30pm central and she is the only female in the office to take the calls. I'm sorry but she also sent this link...Christin!!! Yes, thank you !!"
We responded:
"Thank you, Josephine, for sharing your wonderful experience with us! I'm delighted to know that Christin made you feel understood and went the extra mile to provide such personable care. Your appreciation for her efforts truly means a lot. If you ever need assistance or have questions in the future, don't hesitate to reach out."
Profile photo of Emma Jackson

Emma Jackson

January 31, 2025

5  out of  5
rating by Emma Jackson
"Christin was so nice! She was on top of my issues immediately and quick to get back with me and make changes to my policy!"
We responded:
"Thank you, Emma, for sharing your experience! I'm happy to hear that Christin was able to assist you promptly and efficiently. Her dedication to addressing your needs is truly valued. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Ginae Eddins

Ginae Eddins

January 28, 2025

5  out of  5
rating by Ginae Eddins
"Excellent customer service. Helped me update my information with my renters ins within a matter of minutes."
We responded:
"Thank you, Ginae, for your wonderful feedback! I'm glad we could assist you with updating your information quickly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kade Hobbs

Kade Hobbs

January 24, 2025

5  out of  5
rating by Kade Hobbs
"Christin provided excellent customer service and ensured I was taken care of in a quick and timely manner. Would give more stars if I could"
We responded:
"Thank you, Kade, for your wonderful feedback! I'm happy to know that Christin provided you with excellent customer service and ensured everything was handled promptly. Your satisfaction is our priority, and we appreciate your kind words. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Patrick Brooks

Patrick Brooks

January 23, 2025

5  out of  5
rating by Patrick Brooks
"Great service meets all my needs"
We responded:
"Hey Patrick! Thanks a bunch for the awesome 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, just let us know! - Davis McCord - State Farm Insurance Agent, Germantown, TN"
Profile photo of Spencer Hayes

Spencer Hayes

January 17, 2025

5  out of  5
rating by Spencer Hayes
"Had a seamless, quick, and very kind appointment starting my own insurance today. Expect great service here! Actively looked for discounts that worked for me and that was such as blessing for someone who, to be honest, didn't really know what they were doing. If you feel the same way, it's a judgement-free zone here!"
We responded:
"Thank you, Spencer, for sharing your experience with us! I'm glad to know that your appointment was seamless and that you felt comfortable throughout the process. It's wonderful that we could find discounts that suited your needs. Our team is always here to help, and we appreciate your kind words about our judgment-free environment. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Sally Summerlin

Sally Summerlin

January 14, 2025

5  out of  5
rating by Sally Summerlin
"I have 6 different lines of insurance, Davis McCord State Farm’s Customer Service is exceptional!"
We responded:
"Thank you, Sally, for your wonderful feedback! I'm happy to know that our customer service has met your expectations across your six lines of insurance. Our team is dedicated to providing exceptional service, and your satisfaction is our priority. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"